Cheerful, helpful, moneysaving! The staff returns phone calls in a timely manner and they have reduced my insurance costs while maintaining the same coverage!
Great professional service! They have saved me money time and time again! Highly recommend!
Great communication, always willing to go the extra mile. Highly recommend!
Everytime I needed anything, Carter or Kelly were right on it. They helped me with duplicate insurance cards within minutes, accept payment over phone and immediately send receipt. Always a pleasure. Thank you all for putting customers first.
Carter goes above and beyond to take care of my company's business needs! It's nice to know in this day and age that there are still companies that value their customers' needs
I have referred Thompson Walden Insurance twice in the past month to help my real estate clients find the perfect insurance plans for their new homes. Carter Lackey is always professional and helpful, and offers excellent service.
If you want the absolute best in insurance, whether it be for your home, business, auto, etc. I highly recommend Thompson-Walden Insurance. The customer service and the convenience is not marvelous, but fabulous. Carter and the team are top of the line! Hands down, I give them 5 stars.
Carter and the team at Thompson-Walden in Pace handle all my insurance needs and do an incredible job. The turnaround time can't be beat and the customer service is outstanding. I will continue to recommend everyone I know to Carter and his team in Pace.
Bobby has helped me save money on car and motorcycle insurance and 2 homeowner's policies. He got me better auto coverage than I had and still saved me money on the policy. They have a great staff who is very helpful too.
After business hours on a Friday night, Carter was already home getting his weekend started. My company needed coverage over the weekend on a house we bought. He dropped what he was doing to get back to the office to make sure we were covered. That goes above & beyond his already exceptional service!!